As the revenue cycle manager of your Dental Service Organization (DSO) team, you’re aiming to set everyone up for success. You want your team to be in tip-top dental billing shape to service all dental offices at maximum efficiency.
You’ve just outsourced your dental insurance billing and now you’re thinking, “what do I do now?” You’re working with a company that’s supposed to take over the insurance billing that used to take up hours in your administrative team’s day, and now you’re wondering what’s next.
Something that has come up a lot in general conversations, especially since the pandemic, is work-life balance. People who used to commute to work every day are getting hours back in their day that used to be spent in the car. Dental offices don’t necessarily work this way though... teeth can’t be tended to virtually! Not to mention, someone needs to be running the actual office. The workload doesn’t seem to ever lighten.
You’re an insurance coordinator or office manager moving through the dental billing process. You’re a little green when it comes to knowing the process front to back, and you’re not sure who to turn to with specific questions on insurance claims.
Not many people outside of the dental industry know it, but the office manager is the heart of the dental office. You, as a dentist, need an office manager who can do it all, a jack of all trades, so to speak. So what makes a good dental office manager? It’s not an easy position to fill, because it requires such a specific skillset. Not to mention, working as an office manager can be stressful, busy and bear a heavy workload.
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As a dental professional, your job is to understand the ins and outs of all things dental… but no one ever told you that you also need to know about the rules of dental insurance.
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Outsourcing a service of any kind can feel like a huge decision. We know outsourcing your dental billing, specifically, is no exception. When your dental practice needs to add support from a third party, you need a group of people you can trust since they’re literally going to be getting your business paid.
You’re a dentist who has been searching and searching for a solution to your low collections percentage and high outstanding insurance aging report. You’re starting to look into outsourcing your dental billing, and finding that there are a few things you may need in order to sign on with a remote dental billing company.
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You are one of the thousands of dentists that have made the decision to utilize an outsourced dental billing company. This could be the perfect decision for your office, but what made you decide to engage in outsourced dental billing in the first place? Maybe you have your key insurance billing employee leaving for any number of reasons. Or you may be looking for quick fixes to internal insurance claim collection issues. Maybe your dental office is increasing your patient base and you simply need the additional help but don’t have time to train. Whatever the reason, you have decided to take the outsourced dental billing leap. Any change in your office personnel or teaming up with an outsourced dental billing company will come with some sort of onboarding. So depending on your own needs, how long does it take to get rockin’ and rollin’ with a dental billing company?
