What's the best dental billing company?
As things at the office pile up, aging reports, payments that haven’t been posted, missed calls… you begin to wonder if there is another option. Is there a better way to make sure your insurance claims are posted promptly, done right, and paid in full? Of course, there is! But then the question still lingers…
How do you choose an outsourced dental billing company?
When you start looking at your options for outsourcing dental billing, you’ll see a lot of companies to choose from, and it can get a little overwhelming. Obviously, we are a billing company and would love for you to choose to work with us, but we also want to be your resource for education and information on all things dental billing.
You need to make informed decisions about outsourcing your dental billing, and there’s a lot to know about the differences between dental billing companies when you’re planning to outsource.
In this article, we’ll compare and contrast different dental billing companies to help you choose which may be right for you and your practice.
Note that these are not in a specific order of ranking.
10 of the best outsourced dental billing companies:
1. Dental Support Specialties
Dental Support Specialties was founded in 2007 in the Canton, Ohio area.
- Services: Scheduling, accounts receivable recovery, insurance billing, insurance verification & eligibility, special projects,
- Number of employees: 21
- Google reviews (31): 4.9 of 5 stars
- Glassdoor or Indeed review: 1.3 of 5 stars
- Awards/Certifications: N/A
2. Dental Claims Cleanup
Located in Syracuse, New York, Dental Claims Cleanup founded in 2006.
- Services: Dental billing academy, dental billing services, dental billing supervision for your office
- Number of employees: 9
- Google reviews (19): 4.3 of 5 stars
- Glassdoor or Indeed review: 2.8 of 5 stars
- Awards/Certifications: N/A
3. Front Desk DDS
Front Desk DDS is headquartered in San Antonio, Texas and the year it was founded is unknown (information unavailable on company website and LinkedIn).
- Services: Inbound & outbound calls, scheduling & confirmations, insurance verification, billing & collections, follow-ups
- Number of employees: 17
- Google review: N/A
- Glassdoor or Indeed review: 3.2 of 5 stars
- Awards/Certifications: N/A
4. eAssist Dental Solutions
Founded in 2009, eAssist Dental Solutions is headquartered in American Fork, Utah.
- Services: Dental insurance billing, patient billing, dental insurance verification, credentialing, account & bookkeeping, scheduling
- Number of employees: 1,500
- Google review: N/A
- Glassdoor or Indeed review: 4.4 of 5 stars
- Awards/Certifications: Great Place to Work certified, Inc 5000, Financial Times Fastest Growing Companies, HIPAA Verified
Related: How to choose the right dental billing company for your practice
5. Medusind
Being the largest company on our list, Medusind was founded in 2002, with its headquarters in Miami, Florida.
- Services: Credentialing, accounts receivable follow-up, accounts receivable clean-up, scheduling, payment posting, adjustments, denial management, accounts payable outsourcing
- Number of employees: 1,438
- Google review: N/A
- Glassdoor or Indeed review: 3.3 of 5 stars
- Awards/Certifications: N/A
6. Dental Accounts at Ease
Dental Accounts at Ease was founded in 2012, located in Las Vegas, Nevada.
- Services: Dental billing, patient recall program, dental consulting, dental practice management, search engine optimization, website design, team training
- Number of employees: 50
- Google reviews (15): 5 of 5 stars
- Glassdoor or Indeed review: 5 of 5 stars
- Awards/Certifications: N/A
7. The Owl Advantage - Dental Solutions
The Owl Advantage - Dental Solutions is located in Lake Buena Vista, Florida and the year it was founded is unknown (information unavailable on company website and LinkedIn).
- Services: Insurance AR, new practice systems set-up, fee schedule updates, insurance verification
- Number of employees: 3-10
- Google reviews (6): 5 of 5 stars
- Glassdoor or Indeed review: N/A
- Awards/Certificates: American Dental Association, AADOM Member, HIPAA certified, AADC
Related: 3 red flags to look for when choosing a dental billing company
8. Savvy Dental Claim Experts
As stated on their LinkedIn profile, Savvy Dental Claim Experts has been serving since 2007, and is headquartered in Moorpark, California.
- Services: Insurance billing & recovery, temporary billing services, retroactive billing services, insurance contracting, insurance payment processing
- Number of employees: N/A
- Google reviews (6): 5 of 5 stars
- Glassdoor or Indeed reviews: N/A
- Awards/Certifications: N/A
9. Prospa Billing
Prospa Billing was founded in 2011 and is located in Cheshire, Connecticut.
- Services: Claim review & submission, AR follow-up, EOBs posting
- Number of employees: 11-50
- Google reviews (9): 5 of 5 stars
- Glassdoor or Indeed reviews: N/A
- Awards/Certifications: N/A
We'd be remiss if we didn't mention ourselves!
10. Dental ClaimSupport
Dental ClaimSupport was founded in 2012 by formal billers and office managers, Davy Clay, Josh Smith, and Ryan DeLettre. Dental ClaimSupport is headquartered in Savannah, Georgia with remote employees all around the United States.
- Services: Posting all insurance checks and EFTs, working and analyzing insurance aging reports, taking proper adjustments, secondary electronic attachments, correcting missing patient information, deposit detail match and reconciliations, appealing denied claims, setting up EFTs, Oral Surgery billing, and credentialing.
- Coming soon: Patient billing and insurance verification.
- Number of employees: 100+
- Google Reviews (99): 4.9 of 5 stars
- Glassdoor or Indeed reviews: 4.7 of 5 stars
- Awards/Certifications: Inc. 5000, Bulldog 100
Comparing the top dental billing companies
Company |
Founded |
#Employees |
Awards / Certifications |
Google Rating |
Glassdoor / Indeed Rating |
Performs credentialing: |
eAssist |
2009 |
355 |
4 |
N/A |
4.9 of 5 |
Yes |
Dental Support Specialties |
2007 |
21 |
N/A |
4.9 of 5 |
1.3 of 5 |
Yes |
Dental Claims Cleanup |
2006 |
9 |
N/A |
4.3 of 5 |
2.8 of 5 |
No |
Front Desk DDS |
N/A |
17 |
N/A |
N/A |
3.2 of 5 |
No |
Medusind |
2002 |
1,438 |
N/A |
N/A |
3.3 of 5 |
Yes |
Dental Accounts at Ease |
2012 |
50 |
N/A |
5 of 5 |
5 of 5 |
No |
The Owl Advantage |
N/A |
3-10 |
4 |
5 of 5 |
N/A |
No |
Savvy Dental Claim Experts |
2007 |
N/A |
N/A |
5 of 5 |
N/A |
No |
Prospa Billing |
2011 |
11-50 |
N/A |
5 of 5 |
N/A |
No |
Dental ClaimSupport |
2012 |
100+ |
2 |
4.9 of 5 |
4.7 of 5 |
Yes |
Find out how we compare
How do you choose an outsourced dental billing company?
As you review all of these different companies, you have to make sure you’re not just choosing which you think is best, you have to choose which will be best for your practice.
How do you determine which is a good fit? Each of these companies has something unique to offer based on their services, company culture, employee training, and customer happiness. While we’ve put them head-to-head for you to compare, it’s up to you to decide which will work best with your office.
When looking for an outsourced dental billing company, you will want to inquire about:
- How onboarding with their company works for your team
- What communication looks like between their company and your team
- What kind of expertise and training do their billers have?
- What is their strategy to get your dental practice paid?
At Dental ClaimSupport, we consider ourselves a good fit for most practices, but we’re most compatible with dental practices that value transparency, clear communication, and trust between us and your team. To learn more about successfully working with a dental billing company, schedule a call with one of our experts.
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Dental revenue resources from Dental Cashflow Solutions (formerly Dental Claim Support)