You’ve just learned your dental team is considering outsourcing its insurance billing at your dental practice. As a member of that team, your mind is buzzing with questions.

You’ve just outsourced your dental insurance billing and now you’re thinking, “what do I do now?” You’re working with a company that’s supposed to take over the insurance billing that used to take up hours in your administrative team’s day, and now you’re wondering what’s next.

The new year is rapidly approaching, and that means big changes are ahead for your dental practice.

Have you ever sat down to watch a movie and looked at your phone the entire time? I think we’re all guilty of this! Then the movie ends and you realize you have nothing to take away from it. This is what happens when a dental office signs up to work with a dental billing company but doesn’t commit to accepting, or buying into the services it offers.

Do you accept multiple insurance plans at once from patients?

Have you ever had a patient leave your dental practice, and you weren’t sure why? Perhaps you got a call from a different dentist asking for their medical information and were left confused. It’s hard not to take it personally and wonder where you went wrong as a practice.

Nothing makes people feel more seen or heard than hearing a story they can relate to. Do you have an ever-present problem you’ve been facing at your dental practice? Does this problem look like a messy insurance aging report, low collections, or a stressed-out administrative team? You’re not alone in facing these kinds of problems as a dentist or an office manager.

Your dental practice brings in less than $40,000 in insurance per month. Your insurance revenue plus your patient revenue is covering your payroll, your rent, or your mortgage on your space, utilities, new equipment: your usual expenses and maybe some unexpected ones.

You’re a dentist who specializes in something such as pediatric dentistry, prosthodontics, periodontics, or endodontics. Because your services are different from general dentists’, you may think you can’t benefit from outsourcing your dental insurance billing like your general dentist colleagues.

As a dental biller, it helps to know about the supporting documentation that is necessary to have the smoothest path to payment for the practice. Learning more about this code, including documentation and attachments needed, will help you collect payment as fast as possible.