If you’re like me, when dental patients mention Medicare, your head spins a bit. Most people would rather ignore Medicare than deal with it! But if your practice has Medicare Advantage patients or anyone over 65, you need to know about Medicare.
When you’re giving dental patients an estimate of their out-of-pocket costs, it’s important to be accurate. This means you understand their full breakdown including deductibles, downgrades, and overall: insurance verification.
As we all know, the dental billing process is complicated. If your process includes outdated dental insurance billing practices or preparing claims without proper training, you risk using illegal dental billing practices without even knowing it. Insurance companies thrive on the incidence of dental billing errors.
When introducing your team to a dental billing company, or even bringing up the idea of hiring one, your employees will naturally have a lot of questions like: Do we report to the remote team? Are we losing our jobs? How will this work?
Dental patients notice more in your office than you might think. Sure, the top priority is to see a dentist who can give them amazing dental care, but the experience they have in your dental office can make or break their return rate. You can dramatically improve the dental experience with a simple step: by using a dental billing service.
Dental insurance billing is, to a lot of dental professionals, their least favorite part about working at the dental office. It’s complicated, tedious, time-consuming, and always challenging. But it’s also vital because claims are a major revenue source.
So you’ve heard about this service that you’re noticing more and more of your fellow dentists utilize: outsourced insurance billing. And from what you’ve heard, this service is helping dentists all over the country increase their collections percentage while also relieving their admin team of dealing with insurance companies.
When beginning any relationship, it’s important to set clear expectations. It lets each party know the other’s purpose in the relationship. When your dental practice starts working with a dental billing company it’s important to be clear about the scope of work, the benefits to expect, and timing involved.
Working with a dental billing service is a great tool for most dental practices. It can eliminate the strain that comes with dealing with insurance companies and streamline the billing process. However, working with an outsourced billing company isn’t always a good fit for every dental practice.
Whether you’re in the weeds of the dental billing process, or the person overseeing it, you need to know whether or not your process is working. If you keep facing patients who are confused about their benefits, a growing list of claim denials, or a low insurance collections percentage, it might be time to evaluate your current process.
