You’re a dentist who just wants to have a successful practice, and your hard work to set up the best billing system has given you a major headache. As you explore options like outsourcing your billing, it might occur to you that you’ve done something wrong, or made some kind of misstep to get to this place. You haven’t found the right person to handle your billing or process, and your collections percentage is low because of it.
As a dentist new to outsourcing any services, it may feel a little weird having a new company handle your insurance billing. So how do you work with them? They are not in-person like your office team, and you will be connecting more by phone, Zoom and email than face-to-face.
Ever heard the phrase, “too many cooks in the kitchen”? We see the reality of this phrase in dental offices all the time when a specific person or people aren’t responsible for insurance billing. Trying to complete a task when too many people are involved can be counterproductive and downright annoying.
You’ve been working with an outsourced dental billing company, and you’re feeling that you’d like to go back to using someone in-house to handle insurance billing. You’re stressed because you’re caught between a rock and a hard place. Do you cut the billing company loose and hand over your billing to your office manager? Or are you wanting to hire an in-house insurance coordinator?
We had an amazing time at the 2021 AADOM conference. We sent 3 members of our team to attend: One of our founders, Josh Smith, our head of sales, Tyler Bell and our Chief Claims Officer, Dilaine Gloege.
When exploring the option of outsourcing, you may think, “Why do other dental practices outsource?” It helps when you understand why your colleagues are making this leap, and what factors you might consider for your own practice as well.
Starting a new business is hard, no matter what industry. There are so many things you have to take care of and check off your list before you can open your doors. Dentists especially struggle with this because no one taught them how to open a practice in dental school. Where do you even begin?
The dental world is constantly changing, and it’s hard to keep up. You want your dental practice to be the best it can be, but it’s difficult to stay on top of the ever changing details about insurance rules, running the practice and CDT coding. Those three challenges are enough to make anyone feel caught in an uphill battle where too often the insurance company wins.
You’ve finished dental school and have a few years of experience under your belt. You’re finally in a place to start your own dental practice and you’re trying to figure out what to do with your billing. You’re stressed about finding the right people to hire, and you need a billing expert to make sure you are collecting from insurance companies what you produce.
Savannah-based dental billing company, Dental Cashflow Solutions trains in-house teams in its own processes to collect more from insurance claims
