Besides great dental care, what do dental patients want? If you’re at the front desk, most patients will ask you: “What will my dental procedures cost?” That’s why dental teams will oftentimes use predeterminations to inform a patient ahead of time what their procedure is going to cost them.
Dental Cashflow Solutions ranks #32 on the 2022 annual list presented by the University of Georgia
When you send a dental claim off to the insurance company, you send it with confidence that it will pay, not be denied. So, when it is denied, you can’t help but feel frustrated and wonder, “What went wrong with that insurance claim?” A great first step is to check what attachments are needed for dental claims.
As a dentist, you’ve been outsourcing your insurance billing. Working with a dental billing company has proved to raise your collection rate and be worth your time and money, but you can’t help but wonder: how long am I supposed to work with this billing company?
Accepting primary AND secondary dental insurance at your practice can feel daunting to some dental teams. We get it, dealing with Coordination of Benefits rules is a huge task. When you accept multiple insurance plans, it means you also need to navigate rules from each plan, and correctly bill the patient. Yes, you’ll need to file the insurance claims in a specific order.
Like most workplaces, the relationships between team members of a dental office play a huge role in how the office operates. Specifically, the office manager’s relationship with everyone can make a huge impact on how the dental practice is run. They oversee every aspect of operations, and how tasks are executed.
While evaluating your dental practice’s success, you might think, “If I just had someone who was an expert at our billing, my practice would be in great shape financially.” It’s a niche job, and the person currently handling your billing is probably doing their best, but they don’t have the years of expertise or time to go above and beyond on collecting insurance claims.
Dental admin teams will sometimes file predeterminations to get a better idea of how much the patient will owe and what the insurance will cover for a procedure. It’s like a quote on how much the procedure costs and who will be paying for what. Here’s where the problem lies: this number isn’t always correct.
When making any decision, it’s important to weigh your options. There’s never a perfect option, especially when it comes to running your dental practice.
