When beginning any relationship, it’s important to set clear expectations. It lets each party know the other’s purpose in the relationship. When your dental practice starts working with a dental billing company it’s important to be clear about the scope of work, the benefits to expect, and timing involved.

Working with a dental billing service is a great tool for most dental practices. It can eliminate the strain that comes with dealing with insurance companies and streamline the billing process. However, working with an outsourced billing company isn’t always a good fit for every dental practice.

Whether you’re in the weeds of the dental billing process, or the person overseeing it, you need to know whether or not your process is working. If you keep facing patients who are confused about their benefits, a growing list of claim denials, or a low insurance collections percentage, it might be time to evaluate your current process.

When dentists decide to fix revenue problems, they often get to a point where they are trying to choose between hiring an experienced in-house dental biller or an outsourced dental billing company. It’s hard to determine which is the better fit for your dental practice if you’re in this position.

Working the insurance aging report is an important and time-consuming responsibility in dental billing. How does an insurance aging report work? Many billers struggle with knowing when to work the aging report, and how to fix problems with dental claims. It’s important to get this right because your income depends on it.

It’s no secret that the front office team of any dental practice is running the show that makes a dental practice profitable. They handle the volume of patients that come in, make sure schedules are organized and in place, and check that each patient’s insurance benefits are up to date and active. The dentist can’t perform services and get paid easily if these tasks aren’t completed.

So you have experienced outsourcing insurance billing and with everything now cleaned up, you’ve decided to do this in-house going forward. Maybe you simply prefer to switch back to in-house billing for other reasons that matter to you. Either way, you’re going to need a success plan to maintain cost-effective insurance billing.

Though your dental practice is a healthcare provider, it is still a place of business. You may be wondering, how can my front desk team help bring in more money? You still have to meet a certain revenue number (depending on your size) to pay for equipment, staff, utilities, and everything else that comes with running a dental practice.

Do you know how common embezzlement is at dental practices? The rhyme or reason why this happens is unknown, but it’s something that dental teams need to be aware of. It’s a hard topic to talk about but you won’t be able to prevent it if you don’t understand how it can happen.